About Us

A Local Home Care Company Founded by Family

Home. It’s more than just a building. It’s a place of comfort, happiness, memory, safety, and familiarity. When given the opportunity, most older adults would choose to remain at home throughout the aging process, and at Happier Home Care, we work to make this a reality for older adults throughout Burbank and the wider San Fernando Valley.

As a locally owned and operated home care agency, we are invested in the fabric of our community, just like you. We know from first-hand experiences in caring for our own aging family members how community connections help bring purpose and happiness into people’s lives. Maintaining these vital links is an integral part of everything we do.

Founded by spouses Amy and Randy Harken in 2014, Happier Home Care, a provider of trusted caregivers in Pasadena, CA and the surrounding areas, is designed around our vision to infuse happiness into every aspect of delivering consistently excellent home care services for seniors in our area. From building and retaining a committed care team to providing older adults and their families with customized care solutions, our goal is to connect people with what gives them joy and purpose, and in the process, make every day special.

Best of Home Care

What does it mean to be a 2023 Best of Home Care® Employer of Choice?

Quality care starts with happy caregivers. Choosing an “Employer of Choice” means choosing a provider with excellent caregiver satisfaction ratings.

The Best of Home Care® – Employer of Choice award is based on caregiver satisfaction ratings collected from telephone interviews performed by HCP, an independent experience management company. The home care providers who earn this award consistently exceed the industry standards for employee satisfaction.

When you choose an Employer of Choice, you can be confident that your caregivers are happy, engaged, and motivated to provide exceptional service. Best of Home Care® award winning providers deliver the highest level of care, professionalism, and expertise in the industry.

Continuous Improvement and Training for Exceptional Care

At Happier Home Care, we go to great lengths to ensure the care we provide exceeds the expectations of those we serve. To that end, we partner with Home Care Pulse, a leading industry customer satisfaction company, to provide training and feedback management services. Home Care Pulse surveys both our clients and caregivers to allow us to continuously improve upon our performance. Our goal is always to provide the best work experience for our care professionals and the best care for our clients, and this is just one of the many ways we’re achieving that goal.

Spreading Happiness Throughout Burbank and the San Fernando Valley

In addition to raising our family here, we are also committed to investing in our local community through a variety of service projects and volunteer events. From involvement with Burbank area public schools to youth sports, the Kiwanis Club, and Relay for Life, we have also partnered with Providence St. Joseph Hospital on the Burbank LiveWell project, performing over 700 fall risk assessments for older adults.

Our management team also routinely conducts regular “Happiness Visits,” surprising our staff, clients, and their families with tokens of appreciation. We have been known to make a visit to a client’s home with a bouquet of flowers to celebrate a birthday or special anniversary, surprise a caregiver with a gift card for a job well done, or even deliver a home cooked Thanksgiving dinner for clients who are home alone on a holiday.

Based on feedback, we know that going the extra mile and paying attention to details makes for more satisfied clients and staff, and we hope these positive sentiments reverberate out to the wider community too.

Let Us Help You Live a Better Life!

If you’re interested in learning more about our unique approach to home care and how our attention to detail helps older adults continue to live with purpose and happiness, reach out to us at 818-651-6679 to schedule a free in-home consultation to learn more about our home care services and caregivers in Pasadena, CA and nearby communities.