Frequently Asked Questions

Answers and Information About Happier Home Care’s Exceptional Services

We know there are many considerations when it comes to helping an older loved one remain safely independent. To help families make informed decisions about the care options available, we’ve compiled some of the most common questions we receive and their corresponding answers. Click through each question below to read the answer, and then reach out to us anytime at 818-651-6679 for further information and assistance.

We are pleased to offer dependable, high-quality care for older adults and their families throughout the San Fernando Valley – from Pasadena to Sherman Oaks. Please see our Locations Served page for additional details.

There are number of warning signs that may indicate an older adult needs help at home. First, evaluate the person individually. Is Mom or Dad paying less attention to personal hygiene? Are his or her clothes dirty? Has Mom or Dad had unexplained bruising or other injuries that may indicate a fall? Next, assess the home environment for clutter, unopened mail, unpaid bills, expired food, and scorch marks on pans or countertops. Additionally, in-home care services may be needed following a recent discharge from the hospital or a skilled nursing facility or if family caregivers need a break. Contact us to schedule a free, no-obligation in-home consultation so that we can learn more about your loved one’s care needs.

We are pleased to provide a full range of non-medical in-home care services that can be customized to meet the unique needs of our clients. Just a few of the services we offer include: friendly companionship, light housekeeping, help with personal care needs such as bathing, dressing and using the bathroom, nutritious meal preparation, assistance with walking, fall prevention, transportation, medication reminders, specialized memory care, and much more. Visit our Home Care Services page for additional details.

After a free consultation, we can typically arrange care within 24-48 hours.

Costs vary depending upon each person’s individual needs, but are typically between $35 – $40/hour. Contact us to set up a free in-home consultation to determine the cost in your particular situation.

In order to provide consistent, high-quality care, we require a minimum of 6 consecutive hours of care and a minimum of 2 visits per week.

Payment for services can be made by check or most major credit cards. To make it easier for you to pay for a loved one’s care, we offer you the ability to pay online and easily split invoices between family members. We also accept long-term care insurance and can help with the reimbursement process.

Non-medical home care services, such as those provided by Happier Home Care, are not covered by Medicare or Medicaid; however, we do accept long-term care insurance, and we can assist with the reimbursement process.

Absolutely! Our caregivers can provide housekeeping, companionship, transportation, medication reminders, meal preparation, personal care, bathing and dressing, dementia care, and activities to allow you to take the breaks from care you need to stay healthy.

Yes, we are licensed by the Home Care Services Bureau, a division of the California Department of Social Services. Our HCO license number is 194700064.

All caregivers must be registered and background checked through California’s Home Care Aide Registry. Additionally, we are extremely proud that more than 90% of our care team is vaccinated against COVID-19, enhancing safety for both our clients and themselves.

We hire experienced caregivers who participate in an initial five hours of paid training. During the course of employment, each member of our team also participates in a mandatory five hours of ongoing skills enhancement and trainings per year.

We are a locally owned and operated home care company, not a franchise. We have deep roots in the community, and we pride ourselves on having a relentless focus and commitment to making seniors and caregivers happy. We pay attention to the details that make life fulfilling, and we integrate those into each client’s plan of care to ensure independence and purpose as well as ongoing connections to the people and places most important to them.

Research shows that most older adults are happier at home. With in-home care services, seniors receive 1:1 care that is customized to meet their needs, fit their schedule, and enhance their lifestyle. A professionally-trained in-home caregiver helps older adults improve their overall health and wellbeing, while prioritizing independence and safety.

Any adult who needs a little help to maintain independence at home qualifies for services from Happier Home Care.

Absolutely! We are here for you 24/7 and can be reached at 818-651-6679. We have on-call personnel available after hours to help with any emergency situations that may arise.

We happily partner with several nursing homes and assisted living facilities in the San Fernando Valley to offer families an extra set of eyes and an extra pair of hands wherever their loved one calls home.

We will notify you immediately and arrange for a qualified replacement caregiver.

If you have additional questions about our Silver Lake senior care services or would like to schedule a free in-home consultation, reach out to our caregivers today at 818-651-6679. For a full list of all of the communities where we provide care, visit our Locations Served page.